Terms and Conditions
Welcome to Peachez Store! By accessing or using our website (https://peachez.store/), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
General Information
Peachez Store is an online and in-store shopping retailer offering clothing, accessories, and related products.
These Terms and Conditions apply to all users of the website and in-store customers, including but not limited to browsers, vendors, customers, and content contributors.
These Terms and Conditions apply to all users of the website and in-store customers, including but not limited to browsers, vendors, customers, and content contributors.
Products and Pricing
All product descriptions, images, and prices on our website and in-store are subject to change without prior notice.
We reserve the right to discontinue any product at any time.
Prices are listed in Sri Lankan Rupees (LKR) unless stated otherwise.
We reserve the right to discontinue any product at any time.
Prices are listed in Sri Lankan Rupees (LKR) unless stated otherwise.
Orders and Payments
By placing an order, you agree to provide accurate and complete information.
We accept payments via Cash on Delivery (COD), Direct Bank Transfers, KOKO, and Mint Pay. Orders will be processed only after successful payment confirmation.
For Mint Pay and KOKO orders, the invoice amount will be charged to your debit card immediately upon receipt and dispatch of the order.
Peachez Store reserves the right to refuse or cancel any order at our discretion, including cases of suspected fraud or pricing errors.
We accept payments via Cash on Delivery (COD), Direct Bank Transfers, KOKO, and Mint Pay. Orders will be processed only after successful payment confirmation.
For Mint Pay and KOKO orders, the invoice amount will be charged to your debit card immediately upon receipt and dispatch of the order.
Peachez Store reserves the right to refuse or cancel any order at our discretion, including cases of suspected fraud or pricing errors.
Shipping and Delivery
We deliver across Sri Lanka. Shipping times and costs are displayed at checkout.
Peachez Store is not responsible for delays caused by courier services or unforeseen circumstances.
Customers must provide accurate delivery details. We are not liable for lost shipments due to incorrect addresses.
Peachez Store is not responsible for delays caused by courier services or unforeseen circumstances.
Customers must provide accurate delivery details. We are not liable for lost shipments due to incorrect addresses.
Returns and Refunds
We accept returns and exchanges within [7] days of delivery or in-store purchase, provided the item is unused, unworn, and in its original packaging.
Refunds (applicable for Koko, Mint Pay Orders) will be processed within [7-14] business days upon receiving the returned item.
Sale items and gift cards are non-refundable.
Refunds (applicable for Koko, Mint Pay Orders) will be processed within [7-14] business days upon receiving the returned item.
Sale items and gift cards are non-refundable.
Vouchers
Vouchers are only valid for the period announced at issue or a maximum of 6 months from the time of issuance.
An extension or a transfer to another user/customer is not possible. Vouchers are non-transferable.
Vouchers cannot be deducted from shipping costs, if applicable.
An extension or a transfer to another user/customer is not possible. Vouchers are non-transferable.
Vouchers cannot be deducted from shipping costs, if applicable.
Privacy Policy
We collect and process personal information in accordance with our Privacy Policy.
Customer details are kept confidential and will not be shared with third parties without consent.
Customer details are kept confidential and will not be shared with third parties without consent.
Intellectual Property
All content on our website and in-store, including images, text, logos, and graphics, is the property of Peachez Store and may not be used without permission.
Limitation of Liability
Peachez Store is not responsible for any indirect, incidental, or consequential damages arising from the use of our website, in-store purchases, or products.
Conditions for Special Discounts/ offer period
Dispatch Period – Due to high order volume, dispatch times range from 7 to 14 days. Orders are processed on a first-come, first-served basis, and we appreciate your patience as we work to fulfill all orders accordingly.
No Special Requests or Modifications – All orders are processed as received; therefore, we cannot accommodate special requests or modifications after an order has been placed.
Final Sale on Discounted Items – If an item is unavailable, damaged before dispatch, or mistakenly sent as the wrong product, we will offer an exchange. Exchange requests must be made within the discount period.
No Special Requests or Modifications – All orders are processed as received; therefore, we cannot accommodate special requests or modifications after an order has been placed.
Final Sale on Discounted Items – If an item is unavailable, damaged before dispatch, or mistakenly sent as the wrong product, we will offer an exchange. Exchange requests must be made within the discount period.
Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our website or in-store services implies acceptance of the updated terms.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at [peachezlk@gmail.com] or [076 999 8136].
